Ages 16-18 Resources: Customer services and consumer rights

Ages 16-18 : (Theme: Values, rights & responsibilities): Customer service and consumer rights (Target age 17-18 but can also be used with ages 16-17)

As described, these materials discuss consumer rights and customer service. Activities cover legislation, how to complain and where to access further advice and support. There are 120 minutes of activity choices and a fully editable PowerPoint.

Ages 16-18 : (Theme: Values, rights & responsibilities): Customer service and consumer rights (Target age 17-18 but can also be used with ages 16-17)
This resource includes the following files:
  • Ages 17-18 Customer service and consumer rights
Lesson plans are flexible allowing for differentiation and the accompanying PowerPoint presentations can be edited according to your needs.
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