Ages 17-18 : (Theme: Values, rights & responsibilities): Customer service and consumer rights

Ages 17-18 Resources: Customer services and consumer rights

As described, these materials discuss consumer rights and customer service. Activities cover legislation, how to complain and where to access further advice and support. There are 120 minutes of activity choices and a fully editable PowerPoint.

Packs are available to download for:
  • Ages 17-18 Customer service and consumer rights
Lesson plans are flexible allowing for differentiation and the accompanying PowerPoint presentations can be edited according to your needs.

We are confident that after you see the quality and flexibility of our free materials you will want more.

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