Ages 16-18 Resources: Customer services and consumer rights

Ages 16-18 : Customer service and consumer rights

As described, these materials discuss consumer rights and customer service. Activities cover legislation, how to complain and where to access further advice and support. There are 120 minutes of activity choices and a fully editable PowerPoint.

Ages 16-18 : Customer service and consumer rights
This resource includes the following files:
  • Ages 17-18 Customer service and consumer rights
Lesson plans are flexible allowing for differentiation and the accompanying PowerPoint presentations can be edited according to your needs.
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